Heidi is a registered pharmacist with 30+ years of experience, including extensive community pharmacy work in western New York, where she managed patient care plans, administered immunizations, and worked closely with area practitioners on patient care initiatives. As a Regional Pharmacy Manager for a local pharmacy chain, Heidi developed and implemented a company-wide pharmacist-based immunization program, spearhead the addition of medication therapy management (MTM) services for pharmacy patients, and oversaw the completion of a drug warehousing project. She was a leader in establishing area Drug Take Back events across eight counties, working closely with the University at Buffalo School of Pharmacy & Pharmaceutical Sciences and the DEA to provide staffing and support for their bi-annual events. Heidi is a past Board Member of the Pharmacist’s Association of western New York and actively participated in multiple committees of the Maryland Pharmacist Association. Currently, Heidi is a Strategic Program Manager for DrFirst, a leading provider of innovative technology solutions that connect healthcare touchpoints. She is passionate about arming the healthcare industry with new technologies that can assist them in evolving their business models and optimizing patient outcomes.
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HITea with Grace: Grace Vinton interviews Heidi Polek
In this bonus episode, Grace Vinton interviews Heidi Polek, Strategic Program Manager at DrFirst, on innovations in the pharmacy HIT space. Heidi talks about what her biggest challenges were when she was a practicing pharmacist and how she uses those lessons now in her role to improve pharmacist wor...